Policies & Guidelines

Video Quality

Ever tried to watch a very grainy, pixelated video that looks like you’re looking at a blur of shadows instead of a beautiful cinematic movie? It’s not a great experience. To avoid potential and future Oyana members going through this, we ask that any promotion that uses video content has a reasonably high-resolution. This will enable viewers to clearly see your great content and encourage them to buy your video workouts.

Social Handles & Tags

We need to do a bit of work to get prospective members in the Loop. We have a number of social channels that we utilise to promote our service and even some campaign tags that are used at various points in the year. We ask that you include these in any social posts related to the Marketing Schedule so we can start spreading the Oyana word and getting people excited for your new products! 


Here is a list of our social handles and tags for our social media channels:



Twitter: @oyana_app


We also do the same for you! We tag you in any content that you’re featured in and that is promoted through our owned media channels so our audience can learn more about who you are. While we have no problem with you reposting our content, please note that any reposts of content will not be counted towards any marketing obligations. If you have any questions about this, please contact

Incorporating other brands, business and companies

We understand that the fitness, health and wellness space is full of some great apparel, equipment, supplement and food and beverage brands to name a few but unfortunately, we can’t feature them in any of our Oyana content or related posts.


The reason for this is we simply don’t have permission to cross-promote. Brands are very protective of their business and as such, we don’t want to upset anyone. We ask that you don’t include any of the items listed below within Oyana content or posts unless we have provided written permission to do so. For this to occur, we would need to liaise with the brand, company or business directly to ensure that everyone’s happy for this to go ahead.


Restricted Items: Please don’t include, feature or voice the following items if related to Brand, Company or Business that is not Oyana:

  • Products

  • Apparel (Where logo is visible)

  • Equipment (Where logo is visible)

  • Props (Where the logo is visible)

  • Graphics  

  • Graphical Elements 

  • Logos

  • Taglines

  • Catch Phrases 

  • Text 

  • Verbal Endorsements 

  • Tags 

  • Handles or Campaign Tags


This isn’t an exhaustive list and if you would like further clarification or have questions, we’re always happy to answer them so please contact      


It’s hard to have a workout video without the right wardrobe and given the amazing range of activewear options available, we have no doubt that you’ll want to show off your kit within Oyana content. Of course, we need you to remain clothed and we don’t mind what you wear as long as it doesn’t conflict with any of our policies, specifically our “Nudity” and “Incorporating other Brands” Policies.  


If you have any further questions about this, please contact


While some people may enjoy exercising without clothes, we ask that all content related to Oyana and its products showcase people with clothes on, so no nudity please! Videos containing nudity are not permitted on Oyana or in association with the platform and videos featuring individuals in revealing clothing may also be rejected. 

Vulgar Language

We understand that some people may find swear words and other forms of profanity and vulgar language offensive, so we ask that you refrain from using such words or phrases within your Oyana content and related posts. Some language is just not appropriate for younger audiences and we want everyone to feel that they can view your content without worrying about these little things.


We're always happy to field any questions you may have about our Guidelines and Policies, so please reach out to us via email at

Last Updated: 24th April 2018

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